In today’s business landscape, success often depends on seamless customer communication and strategic partnerships. Several businesses across various industries have demonstrated how leveraging effective communication tools can propel their operations, ensuring exceptional customer experiences and driving growth. Below, we spotlight the journeys of four innovative brands and the impressive results they’ve achieved with the right communication strategies in place.
In 2024, digital communication has evolved, but so have the threats that accompany it. Growing businesses, despite the advancements in technology, still face significant security challenges. Protecting sensitive information is paramount, as data breaches and cyberattacks continue to rise, threatening the integrity and trust companies have worked hard to build. Here are the top 5 security strategies that every business must implement to safeguard their digital communications:
How Termii is Revolutionizing Communication for SMEs
Effective communication is crucial for the success of small and medium-sized enterprises (SMEs). Termii addresses the unique challenges faced by these businesses, offering comprehensive solutions that empower them to thrive.
Today, we're excited to shine a spotlight on one of our inspiring partners, Paystack, in our Customer Spotlight series. This series showcases outstanding brands and demonstrates how Termii's innovative communication platform and solutions contribute to their growth and success.
Living in a digital world (21st century) means entrusting a lot of personal information to online accounts. From social media profiles to bank accounts, these platforms hold the key to our connected lives. But what happens when that key falls into the wrong hands? Data breaches are a constant threat, and relying solely on passwords leaves you vulnerable. This is where 2-factor authentication (2FA) steps in, adding an extra layer of security can make a world of difference.
Termii's Token Service (transaction authorization messages), in addition to SMS, Voice and WhatsApp, now supports integrating Email Tokenfor businesses to send and verify one-time passwords (soft tokens) directly.
Due to significant changes on WhatsApp Business API, we are shutting down our Low-Volume WhatsApp route and advising our users to switch to our High-volume WhatsApp route or use our alternate channels — SMS and Voice. This article gives a detailed guide on how to do that seamlessly.
As part of Termii’s ongoing mission to power customer messaging for the next generation of African technology businesses, we are excited to announce Umba’s successful integration into our verification APIs!
About Umba
Currently available in Nigeria and with an active market expansion roadmap, Umba is a digital bank that offers its users free instant peer-to-peer money transfers, lending, deposits, a free checking account, BillPay, and cashback, all in one mobile App.
Since its launch in Nigeria in 2021, the innovative FinTech company has doubled revenue every three months and has launched lending, payments, and bill pay into the market.
Umba utilizes machine learning for automating loan decisions and fraud detection. Termii’s verification platform will verify and authenticate its users’ transactions across SMS, Voice, and WhatsApp, complementing its proprietary program.
‘‘Termii has proven to be a very effective messaging platform to verify and authenticate for Umba customers. And whenever there is downtime from any telco, they are swift in following up and keeping us updated. We have been pleased with their reliability and service.‘’
— Tej, CTO at Umba
In addition to the verification API, Termii is providing Umba with Insights, real-time delivery reports of messages sent to customers, and the status of their contacts to ensure a cost-effective solution.
As a result of the partnership, Umba’s users will enjoy an enhanced experience of an already seamless and enriched customer journey.
About Termii
Termii is a cloud communications platform that enables global businesses with messaging channels to verify and authenticate customer transactions, thereby helping companies to build connected experiences across all stages of the customer journey.
Are you interested in learning about our API? Email us or text us at +234 902 225 7951, and we’ll be happy to help.
Utilizing verification codes sent to users across instant messaging channels has become the best alternative to passwords for modern global businesses, specifically financial tech companies.
Did you know, there’s been a 24.1% increase in bad bot traffic? These bots gain an advantage by collecting sensitive data through phishing pages or similar techniques.