--- title: Termii — How to set up high-volume WhatsApp description: How to Set Up High-Volume WhatsApp image: https://blog.termii.com/hubfs/whatsapp%20how%20to.png --- [![Termii](https://blog.termii.com/hs-fs/hubfs/Logo%20Termii-05%201500px%201-1.png?width=1500&height=1501&name=Logo%20Termii-05%201500px%201-1.png "Termii")](https://blog.termii.com?hsLang=fr-fr) Open main menu Close main menu - [Learn More About Us](https://termii.com/about) - [Français - France](https://blog.termii.com/fr-fr/termii-how-to-set-up-high-volume-whatsapp) - [English](https://blog.termii.com/termii-how-to-set-up-high-volume-whatsapp) Français - France OTP Customer engagement WhatsApp # Termii — How to set up high-volume WhatsApp ![Cecille Abegunde](https://app.hubspot.com/settings/avatar/6539293495ddd6443ce11028fe008f5b) [Cecille Abegunde](https://blog.termii.com/fr-fr/author/cecille-abegunde) [Partager cet article de blog sur Twitter (X)](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.termii.com/fr-fr/termii-how-to-set-up-high-volume-whatsapp) [Partager cet article de blog sur Facebook](http://www.facebook.com/share.php?u=https://blog.termii.com/fr-fr/termii-how-to-set-up-high-volume-whatsapp) [Partager cet article de blog sur LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.termii.com/fr-fr/termii-how-to-set-up-high-volume-whatsapp) ![](https://blog.termii.com/hubfs/whatsapp%20how%20to.png) Due to significant changes on WhatsApp Business API, we are shutting down our Low-Volume WhatsApp route and advising our users to switch to our High-volume WhatsApp route or use our alternate channels — [SMS](https://developers.termii.com/switch) and [Voice](http://or%20use%20our%20alternate%20channels/?hsLang=fr-fr). This article gives a detailed guide on how to do that seamlessly. # HOW TO SET UP HIGH-VOLUME WHATSAPP Comes with Unlimited Daily Messages 1. Integrate our API — [https://termii.com/guideline](https://termii.com/guideline) 2. Visit your device page, apply for a device ID, or copy your approved device ID for testing — [https://accounts.termii.com/#/devices](https://accounts.termii.com/#/devices). > ***NB:**** Test ID only lasts for 7 days after which we will deactivate you. Skip step 2 if we have added an ID for you.* 3. Once you are ready to go live \[the most Important\] Submit the following details to your support group or via email to [whatsapp@termii.com](mailto:whatsapp@termii.com) - Your Facebook business name - Your Facebook Page ID - Phone number to attach to WhatsApp account - Your current Verification Status 4. Submit a verification request on Facebook 5. Get approval status from Facebook 6. Visit your device page — [https://accounts.termii.com/#/devices](https://accounts.termii.com/#/devices) to get device details 7. Open your wallet and load your account with enough funds.   It is important to note that the High-Volume WhatsApp channel allows for sending and receiving of messages in two ways classified as: A. Template Messages B. Free form Window/ Conversational Messaging # How to Send Template Messages 1. Submit Templates to WhatsApp for Approval using the following steps: Visit [https://accounts.termii.com/#/devices](https://accounts.termii.com/#/devices) and click on “Manage Device” - Click on “Request Templates” and fill out the templates form to create a template. - When creating a template, ensure to wrap variables around <% and %> like the sample template. - Check the status bar to see ‘approved’, ‘rejected’, or ‘pending’ templates and the reason for rejection as the case may be. 2. To send approved template messages, use the endpoint: [http://developer.termii.com/templates](http://developer.termii.com/templates) > ***N.B****- We advise our customers to use template messaging in cases where they have to initiate conversations with their customers or respond to their customers with automated template messages.* # How to Send Free-Form Window/Conversational Messages Free form window messages can only be sent as a response when your customer is initiating a conversation. 1. To send free-form window messages, use the endpoint: [http://developer.termii.com/messaging](http://developer.termii.com/messaging). 2. To receive incoming customer messages, please visit [https://accounts.termii.com/#/account/webhook/config](https://accounts.termii.com/#/account/webhook/config) to set your webhook URL. When your webhook URL has been established, view our responses using this link: [http://developer.termii.com/incoming](http://developer.termii.com/incoming). # WhatsApp Best Practices WhatsApp is stringent — they do not allow spam or unsolicited messages. Otherwise, your number would be blocked. Need more help? Contact our in-house messaging experts at [whatsapp@termii.com](mailto:whatsapp@termii.com). ![Cecille Abegunde](https://app.hubspot.com/settings/avatar/6539293495ddd6443ce11028fe008f5b) #### Cecille Abegunde Cecilia serves as a lead storyteller and communications for Termii. She develops articles and digital content also creates strategy and tactical approaches for message development, scheduling, audience, and placement. ### Leave a Comment ## Articles liés [![](https://blog.termii.com/hubfs/Email%20Token%20Blog.jpg)](https://blog.termii.com/fr-fr/termii-announces-its-email-token-service-for-businesses?hsLang=fr-fr) Authentication OTP Customer satisfaction ### [Secure your authentication with the Termii Email Token](https://blog.termii.com/fr-fr/termii-announces-its-email-token-service-for-businesses?hsLang=fr-fr) Termii's Token Service (transaction authorization messages), in addition to SMS, Voice and WhatsApp, now supports integrating [Email Token](https://developers.termii.com/email-token)for businesses to send and... ![Cecille Abegunde](https://app.hubspot.com/settings/avatar/6539293495ddd6443ce11028fe008f5b) [Cecille Abegunde](https://blog.termii.com/fr-fr/author/cecille-abegunde) [En savoir plus](https://blog.termii.com/fr-fr/termii-announces-its-email-token-service-for-businesses?hsLang=fr-fr) [![](https://blog.termii.com/hubfs/What%20Sotel%20eSIM%20Is.png)](https://blog.termii.com/fr-fr/understanding-sotel-esim-what-it-is-and-how-it-works?hsLang=fr-fr) [Sotel eSIM](https://blog.termii.com/fr-fr/tag/sotel-esim) [Global Connectivity](https://blog.termii.com/fr-fr/tag/global-connectivity) [Travel Data Plans](https://blog.termii.com/fr-fr/tag/travel-data-plans) [eSIM Technology](https://blog.termii.com/fr-fr/tag/esim-technology) [Digital SIM](https://blog.termii.com/fr-fr/tag/digital-sim) ### [Understanding Sotel eSIM: What It Is and How It Works](https://blog.termii.com/fr-fr/understanding-sotel-esim-what-it-is-and-how-it-works?hsLang=fr-fr) For many people who travel or live between countries, staying connected remains more challenging than it should be. Roaming charges are unpredictable, local SIM cards... [Cecilia](https://blog.termii.com/fr-fr/author/cecilia) [En savoir plus](https://blog.termii.com/fr-fr/understanding-sotel-esim-what-it-is-and-how-it-works?hsLang=fr-fr) Over 20,000+ businesses in Africa use Termii to both verify, authenticate and engage their customers easily. Termii is free to integrate and easy to set up. Try us out today.   --- ## © 2024 All Rights Reserved. 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