In financial services, trust is everything. Whether it’s guiding customers through logging into their accounts, verifying transactions, or onboarding them for a new service, the way you communicate can make or break the experience. If an OTP doesn’t arrive in time or a verification email goes missing, it’s more than an inconvenience—it’s frustrating enough to cost you a loyal customer.

In 2024, digital communication has evolved, but so have the threats that accompany it. Growing businesses, despite the advancements in technology, still face significant security challenges. Protecting sensitive information is paramount, as data breaches and cyberattacks continue to rise, threatening the integrity and trust companies have worked hard to build. Here are the top 5 security strategies that every business must implement to safeguard their digital communications:

Living in a digital world (21st century) means entrusting a lot of personal information to online accounts. From social media profiles to bank accounts, these platforms hold the key to our connected lives. But what happens when that key falls into the wrong hands? Data breaches are a constant threat, and relying solely on passwords leaves you vulnerable. This is where 2-factor authentication (2FA) steps in, adding an extra layer of security can make a world of difference.

Introducing the latest update on the Termii Go App, designed to make your experience better. With the all-new Import Feature, you can easily transfer your data from other authenticators to your Termii Go account.
With this update, you can say goodbye to the hassle of manual data entry and hello to streamlined efficiency.

Unfamiliar with the Termii Go App or unsure of its capabilities? Learn more about it Here.

As online security continues to be a top priority, individuals are seeking reliable methods to enhance the protection of their digital assets. Two-factor authentication (2FA) has become a cornerstone of online security, and one popular implementation of 2FA is Time-Based One-Time Password (TOTP) authentication. A Time-Based One-Time Password (TOTP) is a temporary code that changes every 30 seconds, used for secure logins. Think of it as a secret message that expires quickly, making it harder for digital intruders to access your accounts. 
If you've been using another authenticator for TOTP-based 2FA and are looking to migrate to a more comprehensive solution like TermiiGo, this step-by-step guide will help you seamlessly transition while maintaining the security of your accounts.

Why Consider Migrating to TermiiGo:

Termii Go is a product created by Africans and for Africans which means we have taken into account all your needs.
Imagine a scenario where you're out of your home country, and you need a TOTP code to gain access to any of your digital accounts, but accessing local SIMs for SMS is a challenge. All you need to do is to log into your TermiiGo App and you'll receive your TOTP codes seamlessly whether or not you have access to local SIMs.

TermiiGo isn't just your typical 2FA authenticator. It has a host of other features.
Picture this – all your OTPs and product notifications from all your favourite brands neatly organized in one place: the TermiiGo App.
And that's not all – we're gearing up to launch a new feature which aids two-way communication between you and your favourite brands.

What If You Lose Your Phone?

Our support channels are on standby to assist you in regaining access to your accounts promptly. Plus, we have a web version that you can use temporarily until you gain access to your mobile device.

Step 1: Install TermiiGo:

Visit your device's app store (Google Play Store for Android or Apple App Store for iOS).
Search for "TermiiGo" and install the app.
Launch the app and follow the initial setup instructions.

Credit Source: App Store

Step 2: Prepare Your Accounts:

Open the authenticator you currently use and identify the accounts you currently have linked.
For each account, navigate to the settings or security section where 2FA is configured.
Look for an option to change or disable 2FA (which will temporarily disable your current TOTP).
Ensure you have an alternate recovery method, such as backup codes or a secondary email, to regain access in case of any issues.

Introduction

We live in the "Internet age" where we spend a considerable amount of time online, therefore, protecting our online identity is non-negotiable. Nobody should be able to have access to sensitive information about us or steal our identity online. Sadly, many have been victims of others having unauthorized access to their social media accounts. Here are five social media guidelines to help you protect your online presence.

In a digital age where cyber threats are ever-evolving, ensuring the security of our online accounts has become more critical than ever. TermiiGo, the all-in-one communication app, offers a seamless solution to protect your valuable digital assets through  TOTP Authentication. In this guide, we'll take you through the simple steps of using TermiiGo to secure your favourite online platforms like Twitter and Paystack, but it works for any site that offers 2-way authentication.

Termii's Token Service (transaction authorization messages), in addition to SMS, Voice and WhatsApp, now supports integrating Email Token for businesses to send and verify one-time passwords (soft tokens) directly.