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Introduction: At Termii, our customers are at the heart of everything we do. Over the years, we've learned valuable lessons through every interaction—whether it's a challenge we helped resolve, feedback on our services, or simply a conversation about their business needs. These lessons have not only shaped our approach to customer service but have also driven our product innovation.
Introduction
As the Termii Elevate conference 2023 draws near, we are thrilled to announce the first panel session that promises to be a game-changer for startups and SMEs. The session, "Winning Customer Loyalty: Proven Communication Strategies for Startups and SMEs," brings together an esteemed group of industry experts who have excelled in building strong customer relationships through effective communication. Join us on Saturday, 24th June 2023, in Lagos, Nigeria, for this insightful discussion that will empower you with invaluable knowledge and practical strategies.
Lagos, Nigeria - Termii, a leading provider of communication technology solutions, is proud to announce its annual one-day event, Termii Elevate Conference 2023, set to hold in Lagos, Nigeria, on June 24th, 2023. Themed Building Stronger Customer Relationships,the event aims to bring together startups, SMEs, and individuals across Nigeria to explore the importance of communication to customers, product users, and brand placement, focusing on building stronger customer relationships.
In a world where the average consumer desire greater connection — with the brands they love and with each other, where consumers see brands as ideal facilitators of connection, businesses now more than ever understand the value of building relationships with the vast majority of their customer base.
For businesses to get the most out of their customer communication activities, they rely on telecommunications to stay connected all day. Managing IT Infrastructure performance and availability is a significant driver of revenue and customer satisfaction.
We’re excited to announce the Webhook Dashboard release, now available on the customer dashboard at accounts.termii.com.
It’s a perfect time! We are excited to announce our BULK SMS API — an addition to the Switch feature that simplifies and improves the way businesses and developers can build bulk SMS in their web/applications this sales period (and of course, beyond).
Before now, if developers needed to communicate with many users via Switch, they had to first;
At this moment, developers and businesses can send bulk SMS to up to 10,000 phone numbers in one single API call via Termii’s Bulk SMS API.
Easier application — One API request to send up to 10,000 SMS messages
Create a JSON payload that takes:
to field.sms field in and then pass.When you are ready, fire up the request and our system take it from there.
{"to": ["23490555546","23423490126999","23490555546"],
"from": "talert",
"sms": "Hi there, testing Termii",
"type": "plain",
"channel": "generic",
"api_key": "Your API Key",}
{"code": "ok",
"message_id": "9122821270554876574",
"message": "Successfully Sent",
"balance": 9,
"user": "Peter Mcleish"}
Check the API documentation for more.
Please note: We strongly recommend the bulk SMS API for developers/businesses sending a message to multiple phone numbers, if otherwise, the send API is most appropriate.
Now that you know how to use Termii’s Bulk SMS API, you can enhance your company’s marketing and branding by reaching out to a large set of your customers with those special discount coupons, holiday deals, and updates from your business with a single API request.
To take advantage of Termii’s communication platform, log in to your account if you’re already a Termii user, or head over to termii.com to create a free account and get started.
We’re excited to announce our integration with Zapier! Sending messages on our platform has become more seamless and better. With Termii’s integration to Zapier, you can automatically send promotional and transactional messages to your customers/users.
Due to significant changes on WhatsApp Business API, we are shutting down our Low-Volume WhatsApp route and advising our users to switch to our High-volume WhatsApp route or use our alternate channels — SMS and Voice. This article gives a detailed guide on how to do that seamlessly.
Comes with Unlimited Daily Messages
NB: Test ID only lasts for 7 days after which we will deactivate you. Skip step 2 if we have added an ID for you.
3. Once you are ready to go live [the most Important]
Submit the following details to your support group or via email to whatsapp@termii.com
4. Submit a verification request on Facebook
5. Get approval status from Facebook
6. Visit your device page — https://accounts.termii.com/#/devices to get device details
7. Open your wallet and load your account with enough funds.