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Introduction: At Termii, our customers are at the heart of everything we do. Over the years, we've learned valuable lessons through every interaction—whether it's a challenge we helped resolve, feedback on our services, or simply a conversation about their business needs. These lessons have not only shaped our approach to customer service but have also driven our product innovation.
In today’s business landscape, success often depends on seamless customer communication and strategic partnerships. Several businesses across various industries have demonstrated how leveraging effective communication tools can propel their operations, ensuring exceptional customer experiences and driving growth. Below, we spotlight the journeys of four innovative brands and the impressive results they’ve achieved with the right communication strategies in place.
Effective communication is crucial for the success of small and medium-sized enterprises (SMEs). Termii addresses the unique challenges faced by these businesses, offering comprehensive solutions that empower them to thrive.
Today, we're excited to shine a spotlight on one of our inspiring partners, Paystack, in our Customer Spotlight series. This series showcases outstanding brands and demonstrates how Termii's innovative communication platform and solutions contribute to their growth and success.
As online security continues to be a top priority, individuals are seeking reliable methods to enhance the protection of their digital assets. Two-factor authentication (2FA) has become a cornerstone of online security, and one popular implementation of 2FA is Time-Based One-Time Password (TOTP) authentication. A Time-Based One-Time Password (TOTP) is a temporary code that changes every 30 seconds, used for secure logins. Think of it as a secret message that expires quickly, making it harder for digital intruders to access your accounts.
If you've been using another authenticator for TOTP-based 2FA and are looking to migrate to a more comprehensive solution like TermiiGo, this step-by-step guide will help you seamlessly transition while maintaining the security of your accounts.
Why Consider Migrating to TermiiGo:
Termii Go is a product created by Africans and for Africans which means we have taken into account all your needs.
Imagine a scenario where you're out of your home country, and you need a TOTP code to gain access to any of your digital accounts, but accessing local SIMs for SMS is a challenge. All you need to do is to log into your TermiiGo App and you'll receive your TOTP codes seamlessly whether or not you have access to local SIMs.
TermiiGo isn't just your typical 2FA authenticator. It has a host of other features.
Picture this – all your OTPs and product notifications from all your favourite brands neatly organized in one place: the TermiiGo App.
And that's not all – we're gearing up to launch a new feature which aids two-way communication between you and your favourite brands.
What If You Lose Your Phone?
Our support channels are on standby to assist you in regaining access to your accounts promptly. Plus, we have a web version that you can use temporarily until you gain access to your mobile device.
Step 1: Install TermiiGo:
Visit your device's app store (Google Play Store for Android or Apple App Store for iOS).
Search for "TermiiGo" and install the app.
Launch the app and follow the initial setup instructions.
Credit Source: App Store
Step 2: Prepare Your Accounts:
Open the authenticator you currently use and identify the accounts you currently have linked.
For each account, navigate to the settings or security section where 2FA is configured.
Look for an option to change or disable 2FA (which will temporarily disable your current TOTP).
Ensure you have an alternate recovery method, such as backup codes or a secondary email, to regain access in case of any issues.
In the ever-evolving landscape of financial technology, one company stands out for its unwavering commitment to providing seamless, accessible, and affordable financial services across Africa—Chippercash. With a user base exceeding five million customers and a vision to revolutionize financial transactions and services, Chippercash embarked on a journey to enhance customer engagement, streamline communication, and ensure that users have access to reliable and timely information.
Introduction and Background
In a digital age where cyber threats are ever-evolving, ensuring the security of our online accounts has become more critical than ever. TermiiGo, the all-in-one communication app, offers a seamless solution to protect your valuable digital assets through TOTP Authentication. In this guide, we'll take you through the simple steps of using TermiiGo to secure your favourite online platforms like Twitter and Paystack, but it works for any site that offers 2-way authentication.
Termii's Token Service (transaction authorization messages), in addition to SMS, Voice and WhatsApp, now supports integrating Email Token for businesses to send and verify one-time passwords (soft tokens) directly.
According to a McKinsey report, Africa is becoming home to some of the most promising fintech startups. Nigeria alone hosts over 200 fintech companies with online lending platforms being part of the biggest Fintech solutions operating in the Nigerian market. it further states that Nigeria’s fintech sector has raised more than $600 million in funding, attracting 25 percent ($122 million) of the $491.6 million raised by African tech startups in 2019 alone.