The Termii Blog

Updates and announcements from Team Termii! 

Umba Continues to Create a Better Banking Experience with Termii’s Verification APIs

As part of Termii’s ongoing mission to power customer messaging for the next generation of African technology businesses, we are excited to announce Umba’s successful integration into our verification APIs!

About Umba

Currently available in Nigeria and with an active market expansion roadmap, Umba is a digital bank that offers its users free instant peer-to-peer money transfers, lending, deposits, a free checking account, BillPay, and cashback, all in one mobile App.

Since its launch in Nigeria in 2021, the innovative FinTech company has doubled revenue every three months and has launched lending, payments, and bill pay into the market.

Umba utilizes machine learning for automating loan decisions and fraud detection. Termii’s verification platform will verify and authenticate its users’ transactions across SMS, Voice, and WhatsApp, complementing its proprietary program.

‘‘Termii has proven to be a very effective messaging platform to verify and authenticate for Umba customers. And whenever there is downtime from any telco, they are swift in following up and keeping us updated. We have been pleased with their reliability and service.‘’

— Tej, CTO at Umba

In addition to the verification API, Termii is providing Umba with Insights, real-time delivery reports of messages sent to customers, and the status of their contacts to ensure a cost-effective solution.

As a result of the partnership, Umba’s users will enjoy an enhanced experience of an already seamless and enriched customer journey.

About Termii

Termii is a cloud communications platform that enables global businesses with messaging channels to verify and authenticate customer transactions, thereby helping companies to build connected experiences across all stages of the customer journey.

Are you interested in learning about our API? Email us or text us at +234 902 225 7951, and we’ll be happy to help.

Credpal’s Improved Customer Engagement and Satisfaction with Termii’s Easy Tools for Messaging

According to a McKinsey report, Africa is becoming home to some of the most promising fintech startups. Nigeria alone hosts over 200 fintech companies with online lending platforms being part of the biggest Fintech solutions operating in the Nigerian market. it further states that Nigeria’s fintech sector has raised more than $600 million in funding, attracting 25 percent ($122 million) of the $491.6 million raised by African tech startups in 2019 alone.

5 Reasons Your Messages are Failing and How to Fix It

SMS is the most effective way for businesses to communicate with their customers. According to 99firms, the average open rate for text message campaigns is 98% compared to the 20% available email rate, while response rates are 295% higher than phone call response rates. How is it possible to benefit from this advantage if messages are not being delivered as desired? With every country and mobile operator having fluid regulations about what type of traffic is allowed or considered illegal, SMS communication can be tricky for big and small brands. In this article, we will highlight the possible reasons messages fail and touch on critical criteria to help make better decisions in reaching and engaging your audience.

The DND service in Nigeria — Everything you need to know

DND simply means “Do Not Disturb.” It is a service put out by the NCC (Nigerian Communication Commission) in order to protect subscribers from unsolicited text messages. This service gives subscribers the freedom to choose what messages they want to receive from various networks when they activate the DND on their phone lines at no extra cost.