PATRICIA, a leading E-commerce, cryptocurrency, and alternative payment platform which started in 2017 as a ‘side hustle’ boomed to process the transactions of over 500,000 unique users in the last quarter of the year after only two years of being in the business.
SMS is the most effective way for businesses to communicate with their customers. According to 99firms, the average open rate for text message campaigns is 98% compared to the 20% available email rate, while response rates are 295% higher than phone call response rates. How is it possible to benefit from this advantage if messages are not being delivered as desired? With every country and mobile operator having fluid regulations about what type of traffic is allowed or considered illegal, SMS communication can be tricky for big and small brands. In this article, we will highlight the possible reasons messages fail and touch on critical criteria to help make better decisions in reaching and engaging your audience.
Utilizing verification codes sent to users across instant messaging channels has become the best alternative to passwords for modern global businesses, specifically financial tech companies.
Referencing Zendesk’s research reported in 100 Customer Service Statistics You Need To Know 82% of consumers have stopped doing business with a company because of bad customer service.
Did you know, there’s been a 24.1% increase in bad bot traffic? These bots gain an advantage by collecting sensitive data through phishing pages or similar techniques.
Can your company succeed without identity verification?
DND simply means “Do Not Disturb.” It is a service put out by the NCC (Nigerian Communication Commission) in order to protect subscribers from unsolicited text messages. This service gives subscribers the freedom to choose what messages they want to receive from various networks when they activate the DND on their phone lines at no extra cost.
If you manage a website or an application (e-commerce, or banking, and financial applications/websites) you would know how powerful it is to have a great user verification service integrated into your processes.